Returns & Exchanges

At One Hundred Stars, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return it for a refund or exchange within 14 days of receipt, provided it is in its original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully fold your garments and place them in their original packaging, ensuring all designer tags remain attached to the fabric.

3

Label and Ship

Print your prepaid shipping label from the portal, attach it securely to your parcel, and drop it off at your nearest authorized collection point.

4

Quality Check and Refund

Once our warehouse team inspects the returned items, we will process your refund or dispatch your exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing